Business Writing Skills Course

Four Module Plan

Each module comprises theory as well as self-assessment tasks with model answers. The modules are motivational and designed to encourage you so that you won't want to give up halfway. Feedback is provided using track changes and comment/review blocks directly in your assignment. 

 

Module 1:  Setting yourself up for success

- Understanding communication

- Managing your documents with MS Word

- Planning your documents

- Writing principles

- Writing techniques

- Self assessment tasks

- Analysis of scenarios with model responses

ASSIGNMENT: Complete tasks and submit for detailed assessment

 

Module 2:  Getting the job done

- Writing your first draft

- Correct use of English

- Readability

- KISS (Keep it Short and Simple)

- Punctuation and grammar

- Finishing touches

- Final polishing

- Self assessment tasks

- Analysis of scenarios with model responses

ASSIGNMENT: Complete tasks and submit for detailed assessment

 

Module 3:  Formal letter writing

- Letter writing

- Standard format

- Sample letters: Sales, Request, Fundraising, Advice, Reference, Complaint, Apology and Reprimand

- CV/Resume format and presentation

- Self assessment tasks

- Analysis of scenarios with model responses

ASSIGNMENT: Complete tasks and submit for detailed assessment

 

Module 4:  The power of Email

- Making the most of email communications

- Types of email

- Email action plan

Email basics

- Format and presentation

- Understanding and avoiding jargon

- Communication rules

- Self assessment tasks

- Analysis of scenarios with model responses

 

ASSIGNMENT: Complete tasks and submit for detailed assessment

 

LIVE HELP: If you’d like to get help or have any queries please email info@writesmarter.co.za to schedule a SKYPE call with John WriteSmarter.