Business Writing

Formal Letter Writing Short Course

Why would I write a formal letter and not send an email?

- Business letters are formal communications usually directed to or from a senior person about weighty issues with potentially serious ramifications for the business -  and possibly even your career.

- A business letter commits the company - and you as the writer - to whatever content you include in it.

- A business letter is often written as the concluding correspondence with the final outcome to a negotiation, discussion or series of emails.


How do I write a business letter?

- Business letters often have a set format or template which has been approved by management.

- Business letters must be well organized and well written, to the point yet polite, never long-winded, condescending or high-handed.

- Business letters are usually written in a more formal style of language and sentence structure.

- Business letters usually include the signature of the writer at the end - in effect creating a contract between the business (as represented by the writer) and the recipient.


What are the benefits of having excellent business writing skills?

- Create an excellent first impression.

- Get the intended meaning across first time.

- Reduce misunderstandings.

- Enhance your marketability.

- Well developed business writing skills lead to a congenial workplace as well as better employment opportunities, promotions and successes for you.



  • Get to understand formal letter writing and format.
  • Study different typical business letters.
  • Complete exercises relevant to the content of the module.
  • Complete tasks for submission and feedback.

This course will teach you the impact of well chosen words on prominent business contactsAttention to tone, content, grammar and sentence structure is of the greatest importance when writing that all important formal business letter.


LIVE HELP: If you’d like to get help or have any queries, just send an email to schedule a SKYPE call with John WriteSmarter.